Noise, smoking and occupancy monitoring for hotels and resorts
The first all-in-one noise and indoor smoking monitor for hotels
Alertify is a 100% privacy-safe room monitoring device.
Noise
Guests come to your hotel to relax and recharge. Don't allow loud guests to ruin the relaxing atmosphere.
Smoking
Stop guests from smoking indoors and stinking up the hotel room. Prevent complaints and costly damages.
Discover more
Alertify also monitors for elevated occupancy, temperature levels, and air quality.
What do preventable problems cost?
Noise complaints
Noise complaints are the most frequent complaint made in hotels, and only 25% of all noise complaints are reported. The other 75% show up in online reviews. Negative online reviews can cause you to lose up to 70% of future bookings.
Repeat customers spend three times as much as one-time customers do, and losing future repeat customers due to negative online reviews will harm your hotel’s reputation and delay its growth and profitability.
Indoor smoking
Indoor smoking in hotels requires stronger cleaning materials and more time spent cleaning the rooms, which ends up costing you. Indoor smoking can also result in burns, ash stains and odorous furniture, causing you to put the room out of commission for days or weeks.
An average indoor smoking incident in your hotel rooms can cost anywhere from $600 – $1,000 to clean. This does not include the loss of revenue from taking the room out of commission if the smoke damages are severe.
No proof of damages
While you might smell cigarette smoke, there is no way to prove it without Alertify. Customers can either refuse to pay or fraudulently charge back a deposit. If this happens, then your hotel is stuck with with the expense and limited or no evidence to dispute the claim.
Want to see Alertify's features in action?
How Alertify prevents the problem
Alertify device
The Alertify device is a small, plug-in room monitoring device that monitors noise decibel levels, indoor smoking and vaping, elevated occupancy and air quality of hotel rooms.
Real-time Notifications
If Alertify detects excessive noise or indoor smoking, you will receive notifications in real-time. These notifications allow you to address the situation immediately and, in doing so, prevent noise complaints or damage from indoor smoking.
Dashboard & Analytics
In the dashboard, you can view live graphs of the current noise, air quality values, temperature levels, and more for your rooms. You can also access historical data of past guest violations and download documentary evidence reports of guest violations.
After Incident Reports
After violations have ended, you will receive after incident reports by email that contain specific details of the violation that took place. These reports can also be downloaded from the dashboard, and used as evidence in the event of guest disputes or fraudulent chargebacks.
Ready to get your device?
Integrations
Reap the full power of Alertify by integrating with your PMS software.
- See which guests are causing violations
- Guest contact information is included in notifications
- Guest reservation details are included in after incident reports
- Have Alertify automatically reach out to guests if smoke or noise is detected (coming soon)
More coming soon!
Have more than 25 rooms? Contact us
FAQ
As long as your Wi-Fi has a username and password for logging in, Alertify will connect to it.
Alertify is a noise monitoring device that is 100% privacy compliant. The Alertify device only monitors noise decibel levels.
Alertify has a backup battery that will keep it connected to the Wi-Fi even after it gets unplugged. You will also receive a notification as soon as it becomes unplugged, so you can remedy this as soon as possible.
We recommend that violation notifications be sent to the hotels group email system, however you can add multiple phone numbers to receive notifications.
Alertify is $180/year, which boils down to less than 0.50 cents per day
Yes, Alertify detects cigarette or vape particles through a sophisticated particle sensor
Yep. Our accurate particle sensor combined with smart software allows us to detect if somebody is smoking cannabis in one of your rooms
That’s the name of our game for business. We’ll let you know if a party is happening or about to happen based on active noise levels and increases in occupancy. If a large group walks into a two person room, you’ll know about it.
For hotels, we recommend one device per hotel room. For a very large suite or penthouse, more sensors provide better accuracy.
Yes! When a guest violation such as indoor smoking or excessive noise comes to an end, you will receive an after-incident report. After-incident reports can be submitted as evidence in the event of deposit disputes or fraudulent chargebacks.
Room monitoring can positively effect your online reviews because it prevents noise complaints. Unreported noise complaints often show up on negative online reviews.
