No more party-bookers, no more guesswork
Custom screening questions and an ID-matched booking surface the “is this who I think it is?” doubt before the keys ever change hands. The guests you welcome are the guests you booked.
Platform · WelcomeLink
A branded pre-stay check-in link that quietly handles ID + selfie verification, payment, signed house rules, and your custom screening questions, all before the guest ever picks up the key.
Free for active Alertify accounts
Quietly looked after
The fears every STR host and hotel operator names when asked (party-bookers, fake IDs, and chargebacks) all share the same root cause: not knowing who’s really checking in. WelcomeLink answers that, before they arrive.
Custom screening questions and an ID-matched booking surface the “is this who I think it is?” doubt before the keys ever change hands. The guests you welcome are the guests you booked.
Government ID matched to a liveness selfie, cross-checked against the reservation. Optional sanctions screening for the bookings that warrant it. Fraud goes from a 2 AM phone call to a question the booking already answered.
Every WelcomeLink check-in produces a signed, timestamped record: ID, payment, agreement, screening answers. The day a chargeback or OTA dispute lands, the evidence is already on file. Ready to send, ready to win.
How a check-in unfolds · Guest
A branded check-in your guest completes before arrival: five quick steps, all on file by the time they reach the door.
How a check-in unfolds · Host
While the guest moves through their phone, the same booking fills in on your dashboard: live, in one place, ready to approve at a glance.
44%
Of rental operators name guest damage their top concern
50%
Of guests file a chargeback instead of asking for a refund
60%
Of hospitality chargebacks are friendly-fraud disputes
0.92%
Of travel bookings end in a payment chargeback
Every WelcomeLink check-in produces a signed, timestamped record: ID match, payment authorization, signed house rules, screening answers, and a chain-of-custody trail. Ready the day a chargeback, OTA dispute, or insurance claim shows up. See documentary evidence →
Integrations
The moment a booking lands in Guesty, Hostaway, or your favourite PMS, WelcomeLink fires. No new workflows for your team.
A 20-minute walkthrough of your properties, your PMS, your house rules, and the screening questions you’d ask if you had the time.
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